1. Scope
of this policy This Privacy Policy explains how Grow Green Weed Control (“Grow Green,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you: Visit growgreenweedcontrol. com or use a form or feature on the website. Request a quote, ask a question, or sign up for lawn-care services. Use our customer portal or interact with your customer account.
Communicate with us by telephone, text message, email, social media, or in person. Receive services or service-related communications from us. Apply for employment with Grow Green. This policy does not govern a third-party website or service that has its own privacy policy.
2. Information
we collect The information we collect depends on how you interact with us and may include the following categories. Contact and identifying information Name, service address, billing address, email address, telephone number, account identifiers, and similar contact details.
Property and service information Property location, selected or requested services, lawn or landscape details, turf type, approximate treatment area, property-access information, gate or pet instructions, photos, service history, technician observations, treatment records, and information you ask us to consider when preparing or performing services.
Quote, account, and transaction information Quote requests, estimates, accepted services, appointments, invoices, payment status, discounts, account preferences, customer-support records, and related business records. Payment-card details are handled as described in the “Payments” section below.
Communications and consent records Messages, emails, form submissions, call notes, customer-support requests, reviews or feedback, SMS and email preferences, and records showing when and how you opted in or opted out of communications.
Website and device information Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, date and time of access, approximate location derived from an IP address, cookie identifiers, and general website-interaction information.
Employment-application information If you apply for a position, we may collect your contact information, resume, employment and education history, qualifications, licenses or certifications, availability, references, responses to application questions, and other information you choose to provide.
Please do not submit sensitive information that we have not requested through a general website form, text message, or email.
3. How we
collect information We may collect personal information: Directly from you, such as when you request a quote, create or use an account, approve services, make a payment, contact us, submit an application, or communicate with our team. Automatically from the Site, through cookies, logs, and similar technologies when you browse or interact with website features.
From service providers, such as our customer-management, communications, payment, website, scheduling, mapping, analytics, or advertising providers. From referral and lead sources, such as a referral partner or advertising platform when you intentionally submit a request to be contacted by Grow Green.
From public or property-information sources, when reasonably necessary to review a service address, estimate property characteristics, or prepare a quote.
4. How we
use information We may use personal information to: Review quote requests and recommend, price, schedule, and provide services. Create and manage customer accounts, service records, routes, appointments, invoices, and payments. Communicate about estimates, appointments, technician arrival, completed services, lawn conditions, account activity, billing, and customer support.
Honor communication preferences and maintain evidence of consent and opt-out requests. Respond to questions, complaints, service concerns, or reservice requests. Operate, maintain, secure, troubleshoot, and improve our Site, customer portal, systems, services, and business processes. Understand website and advertising performance and improve the relevance of our outreach.
Evaluate job applicants and administer our hiring process. Detect or prevent fraud, misuse, security incidents, or unlawful activity. Comply with legal, tax, licensing, insurance, safety, and recordkeeping obligations; establish or defend legal claims; and enforce applicable agreements. Carry out another purpose disclosed when the information is collected or authorized by you.
5. Cookies,
analytics, and advertising technologies Our Site may use cookies, pixels, tags, local storage, logs, and similar technologies to operate website features, remember preferences, understand traffic, measure form and advertising performance, and help protect the Site.
Depending on the tools enabled on the Site, analytics or advertising providers such as Google or Meta may receive device and website-interaction information through their technologies. Those providers handle information under their own privacy policies.
This website activity does not include the contents of your text messages, and we do not provide SMS opt-in data or SMS consent to advertising providers for their own marketing. You can limit many cookies through your browser settings. Blocking cookies may affect the operation of some Site features. You may also use the privacy and advertising controls offered by the applicable platform or device.
6. How we
disclose information We do not sell personal information for money.
We may disclose information in the following limited circumstances: Vendors that operate on our behalf We may provide information to companies that help us operate our website, customer-management system, customer portal, communications, cloud storage, scheduling, mapping, payment processing, accounting, analytics, advertising measurement, document management, and other business functions.
These providers may use information only as permitted by their agreements with us and applicable law. Professional advisers We may disclose information to accountants, insurers, attorneys, consultants, and other professional advisers when reasonably necessary for their work.
Legal, safety, and security purposes We may disclose information when we reasonably believe it is necessary to comply with law or legal process; respond to lawful government requests; protect a person, property, or rights; investigate fraud or security incidents; or enforce an agreement.
Business transactions Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law. At your direction We may disclose information when you direct us to do so or when disclosure is reasonably necessary to provide a service you requested.
SMS privacy commitment: Mobile information, text-messaging originator opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
7. SMS communications
and mobile-data privacy If you affir